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Library Services during COVID-19 Response

Library Services during COVID-19 Response


The library is here to help with all of your research and information needs! Availability of services and staff may change as Webster University responds to the pandemic. 


Update:The library will open on Monday, August 17 to students, faculty, staff, and alumni of Webster University and Eden Theological Seminary. Please see below for details. 


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Library open to Webster University community on August 17: 

The library will open to students, faculty, staff, and alumni of Webster University and Eden Theological Seminary on Monday, August 17, 2020. 

Upon reopen, users will be able to browse and check out library materials, request and pick up items, and use computers and study spaces. In order to facilitate social distancing, furniture and computer seating have been rearranged, allowing more space.

Contactless pickup service will continue to be available after reopening. 

Additional temporary changes have been made to help keep users safe. 


Library Hours: August 17- 23

Hours are subject to change and will be updated weekly


Library Hours           

 Help Chat**    

Remote Research Help (Zoom, Email, Phone)

In-Person Research Help       


8 am-10 pm* 


 9 am-9 pm 



8 am-10 pm* 


 9 am-9 pm 

9 am-12 pm 


8 am-10 pm* 


 9 am-9 pm 



8 am-10 pm* 


 9 am-9 pm 

9 am- 12 pm, 

1 pm-3 pm 


8 am-6 pm 


 9 am-4 pm 

1 pm-3 pm 


12 pm-6 pm 


 11 am-5 pm 

1 pm-5 pm 


12 pm-6 pm 


 1 pm-9 pm

1 pm-5 pm 


*No entry after 8 pm
**Chat unavailable on major US holidays


Access and Health Screenings

  • ID card point-of-entry swipe is required for accessing the Library. (Stop by Public Safety at 572 Garden Avenue if you encounter problems using your card.)

  • Before coming to the Library, you must complete a health self-assessment at, or stop by Public Safety for a health screening. Webster alumni must visit the Public Safety office to receive a pass to visit campus. 

  • Eden students, faculty, staff, and alumni should follow the instructions for accessing the library provided by Eden personnel. 

  • Users should enter the Library at the front door on the Edgar Road, and show the attendant either their access verification email received after completing the health self-assessment, or the certificate given to them by Public Safety. (Those with mobility issues will be able to swipe in at either the 1st floor Edgar Road entrance or the 2nd floor entrance near the Quad, and will be allowed elevator access to visit the 1st floor and show access verification credentials to the door attendant.)

  • Face mask or face covering are required to be worn at all times in the Library.

  • There will be no entry or reentry after 8 pm 

Rooms and Materials

  • The cyber café computers and seating areas will not be available for use, and the coffee counter will be closed.

  • The cyber café elevator will be available, and the first and second floor cyber café doors may be used to exit the library.

  • Study rooms will not be accessible.

  • Users are asked to clean their study areas and any shared equipment such as computers or printers, both before and after use. Cleaning supplies will be located throughout the Library.

  • Library materials will be quarantined for three days after arrival in the Library, meaning that it may take longer for requested items to become available.

Getting Help 

Contactless Pickup and Return of Library Materials: 

Contactless pickup and book drop access will be offered beginning July 20, Monday-Friday, 8 am- 8 pm. A valid Webster ID card will be required. To access the book drop or retrieve holds, enter the library at the main entrance, which faces Edgar Rd. Scan your ID card to enter, and your materials will be waiting on a table, in a bag labelled with your last name. 

Find more information about placing holds here;


Finding eBooks, journal articles, videos and more online

eBooks: These are books that can be read online and do not require special software or equipment. Publisher restrictions may only allow a set number of users to view a book at one time. To access an eBook, log in with your name and 7-digit Webster ID number followed by EWL. Example: 9999999EWL

Search ebooks now

Journal articles: We offer an extensive list of databases that contain journal articles, which can be accessed anywhere with an internet connection. Databases often have tools to increase your searching success and ensure that an article meets your instructor’s requirements. They may be specialized for your class or major, but we can help you choose where to get started.

Videos: We offer many streaming videos online. Find out more about searching for videos.


Books, MOBIUS, and Interlibrary Loan  


MOBIUS Books: MOBIUS lending resumes on Monday, July 27. Place your holds as you normally would, and they will be quarantined for three days before becoming available for contactless pickup. A small number of MOBIUS libraries will not resume lending or will only lend a portion of their materials. If you request a material that is not available, you will receive an error message when you submit your request. 


We will extend all due dates on Webster University library materials and fines will not accrue while the building is closed. If you will not be returning to campus in the fall, please email to discuss options for extending due dates or returning library materials.


Articles and Book Chapters: While the library building is closed, staff will be working to fill your requests for journal articles and book chapter to be delivered electronically. As we often rely on other libraries to lend us the requested materials, some materials may not be available due to delays and closures at these libraries. Please place your requests, and we will do our best to fill them.  


Services for faculty

  • Liaison librarians will continue to offer in-class instruction remotely. You may invite us to your WebEx+ or Zoom session for live class meetings, or request a video of instruction for asynchronous classes. Contact your liaison to move previously scheduled instruction sessions online or request a new session. Find your liaison librarian



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