Use our Contact a Librarian service to reach a Research Librarian by phone (314-968-6950 or 1-800-985-4270) or drop-in (see our library and research desk hours) or email or chat, 24/7.
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The advantage of using library databases is that the articles and reports are generally from well-recognized business publishers. However, many government agencies and industry associations employ experts and distribute valuable information on the Web. And, checking a company's website for their annual report (if a public company), their mission statement and their product marketing can help you to get a sense of their corporate culture. Before you use any information, but especially from the Internet, ask yourself "Is it C R A A P?"
This acronym was coined by Sarah Blakeslee at Meriam Library at California State University.
Created by the Library's Business & Management Librarian, this document gives some examples of how to cite consumer research from MRI+ Medimark and ReferenceUSA, SWOT analysis reports from Business Source Complete, financial statements and charts from Morningstar and Factiva, and other information in the APA (6th ed.) citation style.
When in doubt, ask your instructor which citation style to use for your paper or project. For help, link to research guides with information and resources on selected styles:
Want to build your own database of references and research as you collect them? Check out the Mendeley Research Guide
Visit the Webster University Writing Center for online help with citation and writing or to schedule an appointment with a writing coach. Students outside of the St. Louis area should use the Online Writing Center for writing assistance.